Shipping Policy
Processing Times
All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed the next business day.
Shipping Rates (Australia Only)
Standard Shipping: $9.99 AUD
Express Shipping: $14.99 AUD
Free Shipping: Orders over $200 AUD
Shipping rates are calculated at checkout.
Delivery Times
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Standard: 3–7 business days
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Express: 1–3 business days
Delivery times may vary depending on your location, season, or courier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number.
If you do not receive your tracking email, please check your spam folder or contact us at info@aleiafitness.com.
Shipping Address Responsibility
Please ensure your shipping address is correct at checkout.
ALEIA is NOT RESPONSIBLE for orders delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once a package is marked as delivered by the courier, ALEIA is not responsible for lost or stolen items.
If your package is missing, we recommend contacting the courier directly.
Delivery Issues
If your parcel is delayed or experiencing issues, please email us at info@aleiafitness.com and we will assist you.
International Shipping
At this time, ALEIA ships within Australia only.
International shipping will be available soon